Home Info & Hacks How Does Apple Trade In Work in Singapore?

How Does Apple Trade In Work in Singapore?

by Editor


We’re nearing the 4th Quarter of 2020, and Apple, Inc. is once again getting ready to take the world by storm with new technological marvels and revolutionary leaps forward in consumer tech. In fact, just recently the tech giant confirmed rumors that have been going around since last year. It’s official – in the Apple keynote planned sometime later this year (possibly in Late October) we’re going to get the juicy details on the tech products that have had Apple fans anxious and excited since last year.

The new iPhones are coming out, and alongside them we’re getting some pretty incredible pieces of technology like the rumored Apple Glass, the AirTags, the next generation AirPods, and a revamped and refreshed iPad Air.

how does apple trade in work in singapore
Image from Apple SG

But with all of this new tech coming out sometime this year, it’ll be hard to keep up. While new releases like the 2020 iPhone SE made good on it’s promise of being an affordable entry into the Apple ecosystem, we can’t expect the same price tag from this year’s incoming flagship iPhone – the iPhone 12. In fact, price leaks suggest that the iPhone 12 will start at a moderate $549, with the most expensive and souped-up model going for as much as $1,300 or possibly even more.

If you’re hesitant to shell out another thousand dollars for the new iPhone – especially if you’re carrying a thousand-dollar iPhone 11 or iPhone X, then worry not. You can still have the latest tech without the guilt of wasting a perfectly good iPhone, and without the weight incurred on your bank account by doing so. How you may ask?

The answer is Apple Trade In.

Apple Trade In Process in Singapore

apple singapore trade in
Image from Apple SG

The Apple Trade In initiative is simple enough to understand. Anytime you want to let go of your current Apple device – whether it’s to upgrade to a newer model, downgrade to an older, but more familiar device, or get even more gadgets and gizmos – Apple will offer official, authorized channels so you can trade in your unwanted device for some in-store Apple Credit that you can use towards your next purchase.

But what happens to your old devices? It seems unlikely that Apple would be giving you value for your older iPhones if they’re just going to throw them away, so what’s the deal? How does it work? That’s where things get a little clever.

The Apple Trade In initiative works because even older Apple devices still have a lot of life in them by the time most people are ready to trade them in. Whether it’s iPhones, iPads, or even Macs and Macbooks, Apple can find a way to recover valuable and non-disposable resources out of each and every one of those devices. In the case of iPhones, they have Daisy – an automated design specifically to recover the most important bits from old iPhones so that they can be recovered and reused.

Of course, some devices, particularly the ones that are in better condition, end up being refurbished. Usually, that means it gets cleaned up with any broken or faulty parts repaired and/or replaced, and then sold back to consumers at lower prices as used or refurbished iPhones.

How Do I Trade In My Apple Device?

apple trade in sg
Image from Apple SG

The process itself varies from country to country, but here in Singapore, it’s about as straightforward as it gets. All you have to do is follow these simple steps.

Step 1. Head Over to the Apple Trade In page on Apple SG

Once you’re there, you’ll get a brief introduction as to what the Apple Trade In initiative is all about, why they do it, and how it works. Once you feel like you understand the Trade In system, move on to the next step. However, it is worth noting some frequently misunderstood mechanics of Apple Trade In. To help make your experience smoother, keep in mind that:

  • You WILL be able to trade in your device for Store Credit towards your next purchase.
  • You WILL NOT be receiving cash value for your trade in.
  • NOT ALL devices are eligible for credit.

Step 2. Select the Apple Device You Want to Trade In

On the Apple Trade In page, you are given a handful of options that let you select the device you currently own that you want to trade in or recycle. The menu gives you an option to trade in a smartphone, a tablet, a computer (laptops included), or a smart watch. Keep in mind that not all devices will be eligible for credit. For your reference, the credit-eligible items are:

  • Smartphones, starting from the iPhone 6S to the latest iPhones;
  • Tablets, including the iPad Mini, iPad Air, iPad Pro, and original iPad;
  • Computers, including the iMac, the iMac Pro, the Mac Pro, and the Mac Mini;
  • Laptops, including the Macbook, the Macbook Air, and the Macbook Pro;
  • Watches, particularly Series 1 through 4 of the Apple Watch;

Step 3. Fill In the Form at the Trade In Partner Website

apple brightstar apple trade in review
Image from Brightstar Trade-In Portal

Once you’ve selected the type of device you want to trade in, you’ll be taken to a third-party website. Don’t worry! You’ve just been redirected to Apple’s official trade-in partner in your country. If you’re in Singapore, you’ll find yourself at the Brightstar Trade-In Portal, where they’ll be appraising the value of your device.

Depending on what device you want to trade in, you’ll have to fill in the form with information that will help them identify your specific device. You can do this in any of the following ways, depending on your device.

Enter Your IMEI Number

For iPhones and iPads with WiFi+Cellular
You can find this by dialing *#06# into your device.

Enter Your Model Number

For iPhones and Apple Watch
You can find this by going into Settings > General > About on your Apple device.

Enter Your Serial Number

For Macs and Macbooks
You can find this by going into the Apple Menu > About This Mac.

Once you have the information you need, type it into the search bar, and if your device is eligible for credit, you will be redirected to another page.

Step 4. Answer a Few Questions to Appraise Your Device’s Value.

This part is relatively simple, but try to be as honest as you can. The questions are going to be about all kinds of things regarding the condition of your device – i.e. drops, scratches, dents, battery performance, display condition, speaker condition, etc.

Then, based on your answers, they’ll give you an estimate on how much credit you’ll be eligible for after the trade-in. If you agree with their estimate, you can move on to the next step.

Step 5. Arrange for Pickup or Mail Your Device for Trade In (Or Recycling).

Once your device has been appraised and your credit estimate given, you now have the option to move forward with your trade-in decision in one of three ways. You can arrange for Brightstar – Apple’s partner company for trade-ins – to pick up your device. Or, you can mail your device to them using a special trade-in kit provided by the company. And lastly, if your device isn’t eligible for credit but you no longer have any use for it, you can have it recycled for free. Apple will go through all the proper channels to make sure that your old phone won’t harm the environment.

Step 6. Earn In-Store Apple Credit For Your Next Apple Purchase

Once Brightstar receives your phone and gives it a proper once-over to check its actual condition, they’ll give you the store credit that was initially promised. However, Apple does reserve the right to lower or limit the credit you receive if the device turns out to be in much poorer condition than was originally described.

After that, it’s just a matter of going through the Apple Store, figuring out which shiny new piece of Apple tech you want to buy, and using your in-store credit to purchase it at sizeable discount. Congratulations!

Apple Trade In Price List

But how much credit can you actually earn through the Apple Trade In system? Fortunately, Apple’s done a great job at being transparent about the whole thing, and released an up-to-date credit table detailing how much credit each device is worth. If you feel like you’ve kept your Apple gear in tip-top shape – no scratches, no dents, no drops – and in practically mint condition, then you can expect that Apple will make good on the official evaluations you can find here.

Does Apple Trade In Work For Android Phones?

Yes, it does! Although only the more recent flagship Android phones will be eligible for Store Credit. The Apple Trade In initiative will accept all Samsung Galaxy smartphones from the S8 all the way up to the S10+, as well as the Samsung Galaxy J7. It also accepts the Google smartphone flagships, and all of their variants – from the Google Pixel 2 & 2XL to the Google Pixel 3, 3XL, and 3a.

You can compare this with Samsung’s own Trade Up program.

samsung trade up singapore

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