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Best Maid Agency Singapore 2023

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Finding and hiring reliable maids for your home to do the house chores, for your infant or kids, or for the elderly in Singapore does really matter especially if you are working and cannot always make time to clean your house, or watch over your infant, children, or to the elderly whom you are with.

With that, you have probably heard about several maid agencies in Singapore because a lot of maid agencies have been serving the country for more than 10 years already; which made every resident’s everyday living in Singapore pretty much easier and more convenient, especially for those who are working or basically busy people.

Maid agencies are really a good thing for everyone who is looking for a maid in Singapore because nobody can deny that these agencies are indeed to be trustworthy, reliable, and very convenient because basically, the agency itself will be the one who will provide a maid for you.

On the other hand, we understand that hiring a maid could be really tough especially if it will just be recommended by someone and it will not be directly from a maid agency.

That’s why, in this article, we’ve compiled a list of the top 10 maid agencies in Singapore that are very known to be trustworthy, reliable, and legal in the country that you can consider to have some inquiry while you are looking for a maid.

We ensure that all the maid agencies that we’ve listed below are with many years of experience in the industry and with no demerit points.

Where Do Maids in Singapore Come From?

Before you hire a maid in Singapore, probably one of your concerns is the nationality or where these maids really come from considering that they are from a maid agency, isn’t it?

So, aside from maids in Singapore who come from Singapore as well, there are also Foreign Domestic Workers (FDW) who commonly you can hire from a maid agency–which are commonly Indonesian maids or from the Philippines.

Aside from Indonesians and Filipinas, some FDW come from Malaysia, Myanmar, and Thailand you can notice that these countries are also located in Asia or basically near Singapore.

On the other hand, only women are allowed to be employed as FDWs in Singapore.

So, if you will be hiring a maid through a maid agency, expect that those maids could be a Filipina, Indonesian, and the rest of the countries that we’ve previously stated.

However, you can still hire a Singaporean maid if that’s what you will prefer since there are also maid agencies who have Singaporean maids as well.

Top 10 Maid Agencies in Singapore that are Cheap and Good

1. Budget Maid Singapore

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Image Credit: Budget Maid Singapore

With a quick and easy recruiting procedure, Budget Maid has over 20 years of expertise in the field–making them one of the best and very popular maid agencies in Singapore.

What you’ll love about this agency is you just need to simply select a candidate from among their 400 and above biodata, then leave the rest to their competitive and skilled staff.

On the other hand, their pricing policy is clear and transparent, and they offer a service agreement that fully outlines all fees.

And if you will not be satisfied with the helper they provided, Budget Maid will send a new helper within six months of the start date of your original helper if you let them know and coordinate with them properly.

Client Testimonial

“Our family has been serviced by Budget Maid Thomson branch for more than 10 years. We are very happy with the support we get from the team Yen, Susan and Sharon” – Chloe Neo

Services Available

  • Work Permit Renewal
  • Passport Renewal
  • Air Ticket
  • Holiday Drop Off

Address: Various Locations

Contact: 6256 1555

Website

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2. Island Maids

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Image Credit: Island Maids via Facebook

Looking for a maid agency that will completely match your family’s needs and culture?

The Island Maids are here to serve!

The goal of Island Maids is to offer a top-notch, superior maid hiring service.

They take pride in being one of Singapore’s oldest and biggest maid agencies, with minimal turnover and excellent client satisfaction.

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Every maid has a personal interview to verify that their qualifications and skills are up to par.

In-house training facilities are also available, where FDW can get instruction in a variety of areas, including elder care, childcare, and cooking.

Client Testimonial

“I have used Island Maid AMK to get domestic helpers for myself and my parents for the past few years.They have consistently delivered good service, being very responsive, careful and helpful all the way. I will continue using them and will recommend them to my friends/relatives too.” – Teresa Koh

Services Available

  • Maids
  • Confinement Nannies
  • Island Maids Training School
  • Maid Transport Services
  • Approved Maid Hostel & Lodging
  • Work Permit Renewal

Address: Various Locations

Contact: 6299 7703

Website

Learn more: Recommended Travel Agencies in Singapore for All Travel Needs

3. Homekeeper

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Image Credit: Homekeeper via Facebook

Over 80,000 happy families in Singapore have benefited from Homekeeper’s services since 1998.

You may easily go to one of their five agency locations, which are spread all around the country.

The Philippines, Myanmar, India, and Indonesia all have partner training facilities.

All of their maids receive training and education so they are equipped with the knowledge and abilities they need to take care of children, and the disabled, clean, cook and look after the elderly.

Client Testimonial

“This is our third time engaging Homekeeper as our agent. Every single time, we would go straight to Linda as she has always delivered what we require. Always open and patient, Linda has been a great partner with us in engaging our helpers. Highly recommended!” – Serwin Leong

Services Available

  • Find A Helper
  • Pre-employment Training
  • Maid Insurance
  • Maid Employment Paperwork

Address: Various Locations

Contact: +65 6468 5220

Website

4. 1 Assist Agency

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Image Credit: 1 Assist Agency via Facebook

The hiring of domestic assistants from Myanmar, the Philippines, and Indonesia is a specialty of 1 Assist Agency.

The candidates for the position receive training for the fundamental practical housekeeping skills test from one-on-one personal interviews.

In order to improve their interpersonal and practical abilities, they will also go through further communication and skills training if they pass.

Expect that 1 Assist Agency will be always there to cater to all your inquiries and needs to guarantee you that they match the domestic helper’s skills and abilities to your preferences.

Client Testimonial

“Christina was very patient and understanding of our requirements. She sent a number of potential candidates for me to review and interview. I was told the full cost with full breakdown for hiring of each maid. I’m glad to say there were no nasty surprises upon signing and so far I am happy with my choice.” – Richard Wong

Services Available

  • Search Maid

Address: 170 Upper Bukit Timah Rd, #03-31 / #03-48 shopping centre, Singapore 588179

Contact: +65 6463 0419

Website

5. Maid Avenue

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Image Credit: Maid Avenue via Facebook

The Google rating for Maid Avenue is 4.7 out of 760 reviews, making it one of the top maid services in Singapore.

Their goal is to make it more affordable for families that actually require further assistance.

Families in need can also take advantage of a 2 to 5-month installment plan–a really good deal for those families in Singapore who are in dire need of a domestic helper.

A 12-month warranty and one free maid replacement are also included for a new maid.

Client Testimonial

“I was served by Yvette when I went to pick up the domestic helper. Yvette is very friendly, patient and thorough in going through all the explanations and documentation with me. The whole process is smooth and fast. William was helpful and patient too, only thing is I feel they’re understaffed so sometimes his response may not be as prompt as you wish. Nevertheless, he did go through everything thoroughly once he managed to attend to me.” – Vincent Fong

Services Available

  • Direct Hire Application
  • Settling-In Programme
  • Medical check-up
  • Employers’ Orientation Programme

Address: 5001 Beach Rd, #08-30 Golden Mile Complex, Singapore 199588

Contact: +65 8611 1252

Website

Also Read: Guide to Car Rental for Singaporeans, Expats, and Tourists

6. Ministry of Helpers

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Image Credit: Ministry of Helpers via Facebook

The Ministry of Helpers is a fresh, all-inclusive, one-stop online platform that streamlines the process of connecting with the right assistant for your house.

Hundreds of assistance profiles are available on the site, which has its own sophisticated AI algorithm to make these selections.

Additionally, after you’ve discovered a match, you may arrange interviews using a secure chat feature before actually employing the worker.

Client Testimonial

“Great new way to find a helper. Worked out much cheaper than using an agency. Did it all myself with a little help from their customer services support. Highly recommend. V easy.” – Georgina Bullworthy

Address: 195 Pearl’s Hill Terrace, #02-16, Singapore 168976

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Contact: +65 8010 1532

Website

7. JForce Employment Service

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Image Credit: JForce Employment Service

Domestic helpers from all over Asia have been available in Singapore for more than 6 years because of JForce Employment Service.

The company received recognition for its dependable service with the Top 25 Singapore Prestige Awards in 2014 and the Singapore Enterprise Awards in 2016.

All domestic helpers are thoroughly vetted and receive thorough training in general

housekeeping, elderly care, child and infant care, and cooking.

If you are not new to hiring a maid through a maid agency, you might already know this company as they are always included in the list of the top and best maid agencies in Singapore.

Client Testimonial

“I had a tremendous experience engaging with Jforce Boon Keng starting from the first phone call. Alia and Jeffrey are professional, resourceful, responsive and truly care about the customers. We hired a helper from Jforce (a swift decision and no regrets!) to take care of our baby and we are very happy working with the helper. The advice shared by Jeffrey and Alia is extremely helpful for a first time employer like me. We also find our helper is exceptional, great attitude, well trained, experienced and a pleasure to work with. If I can give 10 stars for Jforce I would! I called almost all maid agencies and I have the best experience with Jforce.” – yan L

Address: 23 Bendemeer Rd, #01-515, Singapore 330023

Contact: +65 6635 2506

Website

8. Universal Employment Agency

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Image Credit: Universal Employment Agency via Facebook

The Ministry of Manpower (MOM) reports that the Universal Employment Agency, which was founded in 1986, has established a solid reputation and has one of the greatest retention rates.

Additionally, they specialize in the hiring of new or transferred foreign domestic helpers.

The processing of work permits, the documentation and facilitation of direct-hire assistants, and complete maid insurance protection are all included in the wide range of services that they offer.

And if you prefer Filipino domestic helpers, this maid agency is really what you should contact as there are a lot of domestic helpers in this agency that came from the Philippines.

Client Testimonial

“We found our transfer helper through Universal and we were very happy with how quickly they sorted the paperwork. It wasn’t easy for us to find a helper who was willing to take care of twin babies. They were very helpful in answering our queries during the course of her employment. Our helper has been working for us for almost 2 years now and we have been pleased with her work ethic. I have recommended Universal to my friends who have been looking for helpers and would also recommend them to others.” – Shu Ann Lee

Services Available

  • Placement of Transfer, First-Timer, Ex-Singapore, and Ex-Abroad Maids
  • Direct Hire of Maids
  • Application and Renewal of Maid (FDW) Work Permit
  • Maid for Newborn and Infant Care
  • Comprehensive Insurance Coverage for Maids
  • Maids for Children Care
  • Medical Check-up
  • Maids for Elderly Care
  • Passport Renewal for Filipino Maids
  • Maids for Housework and Cooking
  • Home Leave Application for Filipino Maids
  • Settling-In Programme
  • Maid Repatriation Service

Address: 304 Orchard Rd, #01-97 / #03-52 Lucky Plaza, Singapore 238863

Contact: +65 6735 3456

Website

9. Inter Great Employment

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Image Credit: Inter Great Employment

Based on the number of placements made by MOM, Inter Great Employment is among the top 10 maid agencies in Singapore.

Inter Great Employment, which has been authorized by the Embassies of the Philippines and Indonesia, mostly hires foreign domestic assistants from the three countries mentioned: the Philippines, Indonesia, and Myanmar.

Sending the maids for specialized training is an option if your family needs specific care, such as watching for young children, or youngsters with special needs. sick people, and the elderly.

Client Testimonial

“Soon En at Inter Great has helped a lot on finding a good helper for me. His screening quality is good, and has been very helpful throughout the process of my helper’s application of work pass at Singapore, keeping me posted and always provide good advice. Highly recommended!” – Lillian Cheung

Services Available

  • Child and Infant Care
  • Elderly Care
  • Bed-ridden and Patient Care
  • Housework
  • Cooking
  • Pet Care

Address: Various Locations

Contact: +65 8809 6846

Website

10. JL Maid Specialist

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Image Credit: JL Maid Specialist via Facebook

The JL Maid Specialist is the last company on our list but certainly not the least.

This Singaporean maid service is recognized for always putting the needs of its clients first.

The goal of JL Maid Specialist is to provide excellent customer service while maintaining a high level of professionalism.

They have provided maids to suit the various needs of families for more than 8 years and have been in the maid business.

Their maids are qualified to manage a variety of jobs, whether it is child care, caring for the elderly, cooking, or cleaning.

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Thus, your hiring process for a maid in this agency will surely go smoothly because of their easy, reliable, and quick process.

Client Testimonial

“I used to worry about the complicated procedure of hiring a domestic maid but JL Recruitment make the procedure simple, fast and dependable.” – Janice Chua

Services Available

  • Child Care
  • Elder Care
  • Cooking
  • House Chores

Address: Various Locations

Contact: 6697 4985

Website

How Much are Maid Agency Fees in Singapore?

If it is your first time hiring a maid in a maid agency, you should be aware first that you will be paying for their expertise, connections, skills, and knowledge.

Having said that, maid agency fees in Singapore are really pretty expensive since they include a variety of services, such as matching you with FDWs who fulfill and meet your criteria and demands, screening potential FDWs, travel expenses, lodging expenditure, work permit application fees, and insurance.

Not only will you be paying for this variety of services, but the convenience of hiring a maid through an agency will be always beneficial and easier for someone, maybe like you, who is currently working or a busy person to hire a domestic helper for the first time.

And to answer this, maid agency fees in Singapore roughly range around $1,000 up to $3,000, depending if it is a transfer maid already in Singapore or it is an overseas applicant, or a new applicant.

Prices still actually vary depending on the maid agency company and which type of maid you are looking for, whether it is for infant or child care, elderly care, house chores, cooking, and more.

What is the Minimum Salary for a Maid in Singapore?

According to our research, residents in Singapore pay their domestic helpers starting from $600 a month, which is higher than the minimum salary.

However, there are also some Singaporeans who pay and stick with the minimum salary for a maid in Singapore.

Take a look at the table below to learn more about the minimum monthly salary of FDWs of different nationalities.

FDW’s NationalitiesMonthly Salary in Singapore (minimum wage)
Cambodia$500
Indonesia$550
Myanmar$450
Philippines$570
Sri Lanka$500
How Much Is A Maid’s Salary in Singapore?

And as you’ve seen the minimum wages of the different nationalities of FDWs in Singapore, you should also be aware that the main factor that affects these wages is the year/s of expertise of the chosen FDW.

Take a look at this one:

Year/s of ExpertiseMonthly Salary
1 yearFrom $500
2 – 5 years$650
6 years and aboveFrom $700
Maid’s monthly salary based on years of expertise in Singapore

How Do I Choose a Good Maid Agency?

In Singapore, the MOM is the one who maintains a comprehensive database that you may utilize to find and locate a good and the best maid agency in the country.

But, of course, you should not only depend on MOM because you, yourself, should be the one who will make the standard when choosing a maid agency–basically who will meet all your needs and demands.

With this, here is a list of some factors to consider when choosing a good maid agency in Singapore:

Demerit Points

The Employment Agencies Act imposes heavy penalties for maid agencies that violate any of its provisions.

A company with 12 or more demerit points will be under scrutiny for a whole year.

Infractions of MOM regulations might be seen as uncooperative, and there are many grounds to be dubious about the services provided by these maid agencies.

You should be considering this one as this will also serve as your guide to see whether that maid agency you are interested in has gained any violations or has a good and clean record in MOM.

Years of Expertise/Experience

Even if past performance isn’t necessarily a reliable predictor of future performance, it’s a good place to start.

Less likely to abruptly close down after you’ve paid and leave you hanging are maid agencies that have held a valid Singapore license for more than five years.

Rate of Retention

The proportion of maids who, after being hired by a maid agency, remained with the same employer for at least a year is known as the retention rate.

Employers that have worked with the agency for more than a year and are pleased with the support they have gotten are awarded a higher rate.

How Much Does a Part-Time Maid Cost in Singapore?

According to our research, depending on the size of your home, a part-time maid normally charges $18 to $30 per hour.

Meanwhile, a weekly 4-hour cleaning service may cost between $230 and $480 per month for more frequent work.

And if you are a working mother, you could search for and apply for specific government grants to help with the subsidies to help you with the cost.

Maid Agency Singapore

Indeed, hiring a maid, notably a domestic helper through a maid agency could be really convenient and efficient for all the residents of Singaporean, especially if it is your first time and you do not really have enough time to look after your children or do household chores because of work or whatever personal matter it is.

Even though hiring a maid through an agency could be pretty expensive, it will be worth every penny especially if you will be considering one of the maid agencies that we’ve listed in this article and also considering the factors on how you can choose a good maid agency in Singapore.

And if it is only your first time hiring a maid, we also want you to be noted the details that we’ve included regarding monthly salaries or the minimum wage for a domestic helper in Singapore.

Overall, we hope that this article has provided you with a thorough understanding of the top 10 maid agencies in Singapore, their costs, the factors that affect those costs, and other considerations you should make in addition to the rates.

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